Politique d’expédition
At PrimeAuraXA Wellness, we are committed to delivering your order quickly and securely.
Shipping Policy
Shipping Cost Free Standard Shipping is offered on all orders within the United States, including Alaska and Hawaii.
Handling and Transit
- Order Cut-off Time: 5:00 PM (EST), Monday – Friday
- Handling Time: 1–2 business days (Monday – Friday)
- Transit Time: 3–5 business days (Monday – Friday)
- Total Delivery Estimate: 4–7 business days
Carriers We ship via trusted carriers including USPS, UPS, and FedEx.
Tracking You'll receive a tracking number via email once your order has shipped.
Address Accuracy Please contact support@primeauraxa.com immediately if you notice an error in your shipping address after checkout. Addresses cannot be changed once the order is with the carrier.
Delivery Issues Lost, stolen, or damaged packages must be reported to support@primeauraxa.com within 48 hours of the expected delivery date.
Contact Us Email: support@primeauraxa.com Phone: +1 912-424-6998 Address: 284 Meherrin Loop, Raeford, NC 28376, USA
3. Shipping Carriers We use trusted carriers including USPS, UPS, and FedEx to ensure your wellness products arrive safely in the US.
4. Tracking Once your order has shipped, you will receive an email with a tracking number. Please allow 24 hours for the tracking link to become active.
5. Address Accuracy Please double-check your shipping address. If you notice an error after checkout, please contact us immediately at support@primeauraxa.com. While we will do our best to update it, we cannot change the address once the item has been handed to the carrier.
6. Delivery Issues If your package is lost, stolen, or arrives damaged, please reach out to us at support@primeauraxa.com within 48 hours. We will work with the carrier to investigate and ensure you receive your products.
7. Contact Information Email: support@primeauraxa.com Phone: +1 912-424-6998 Address: 284 Meherrin Loop, Raeford, NC 28376, USA